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Media Request and Social Media Communications


Bausch + Lomb is dedicated to delivering accurate, reliable, and transparent information to the media, shareholders, and the public. Therefore, all communications made on behalf of Bausch + Lomb must be issued exclusively through authorized company channels.
In addition to the guidelines outlined here, Bausch + Lomb colleagues are expected to comply with the company’s Social Media Policy and related standard operating procedures.
All interactions with the media—including sales meetings attended by editorial staff—require prior approval and/or the presence of representatives from corporate communications.

Quick Tips:

  • All inquiries from the media or investment community should be reported to the Corporate Media Relations Department or Investor Relations Department, as applicable.
  • Bausch + Lomb Colleagues should get approval from the appropriate Bausch + Lomb Function prior to setting up and engaging with Social Media on behalf of Bausch + Lomb and/or posting information on behalf of Bausch + Lomb.
  • Bausch + Lomb Colleagues should not engage in personal Social Media postings or participate in online discussions or activities about Bausch + Lomb business or products unless approved in writing from the corporate office or otherwise relating to the exercise of employee rights to protected concerted activity.

Appropriate Authorization of Media Inquiries

All Bausch + Lomb communications, regardless of the platform, must be fair, accurate, timely, and properly authorized. Any press releases and media inquiries, including those related to investor relations, should be directed to the Corporate Affairs Department — Media Relations.
Media releases referencing specific products with promotional content must receive approval in accordance with Bausch + Lomb’s policies and procedures.

Social Media Communications

As a general rule, colleagues are prohibited from posting Promotional Materials, videos, summaries of healthcare professional discussions, or any content that could be perceived as representing Bausch + Lomb on social media platforms—including personal accounts that allow two-way communication—unless such content has been reviewed and approved through the proper Bausch + Lomb channels. Such actions may breach corporate confidentiality policies and obligations and could be considered inappropriate product promotion.

Should a Bausch + Lomb Colleague notice when checking their private Social Media account, a friend’s post complaining about some side effects he/she is experiencing on a Bausch + Lomb product, you should report the matter according to Bausch + Lomb’s policy for reporting an adverse event.

This prohibition does not interfere with employees’ rights to form, join, and support labor organizations, participate in collective bargaining, or engage in other concerted activities protected under Section 7 of the National Labor Relations Act, including discussions about terms and conditions of employment.

Colleagues should be careful to avoid giving the impression that they are speaking on behalf of Bausch + Lomb. They may only discuss Bausch + Lomb-related topics on personal social media if authorized by the company or if such communication is protected by applicable law. Since posts about Bausch + Lomb on personal social media could be misinterpreted as official company statements, colleagues are encouraged to use discretion.

Furthermore, Bausch + Lomb may monitor social media channels that are not controlled or hosted by the company for purposes such as risk management, intelligence gathering, or other legitimate business needs.